As members of the United Kingdom Home Care Association (UKHCA) you can have peace of mind that we adhere to their strict code of conduct and operate to the highest care standards in the industry. We are also regulated by and rated as "Good" overall and in every category by the CQC (Care Quality Commission).
We believe in treating our clients with dignity, respect, and empathy, fostering a sense of trust and ensuring their comfort and happiness.
Our team of skilled carers is dedicated to providing the highest standard of care, offering both practical support and emotional reassurance to your loved ones.
With years of experience, we ensure that each caregiver is equipped to handle a range of care needs, from personal care to companionship.
We understand that inviting someone into your home to care for a loved one is a significant decision.
That’s why we handpick every caregiver to ensure they possess not only the necessary qualifications but also a deep empathy and passion for what they do. Our team treats your family with the respect, care, and attention they deserve.
We take your loved one's safety seriously. Our strict screening process includes thorough background checks, including criminal record checks, reference verification, and skills assessments to guarantee we only work with reliable and trustworthy carers.
You can feel confident knowing that your family is in safe hands.
Every family is unique, and so is every care situation. We work closely with you to create a personalized care plan that meets the individual needs of your loved one, whether it’s for daily assistance or more specialized care.
We adapt our services as needs evolve, ensuring consistent, high-quality care.
We know the peace of mind that comes with knowing your loved one is being cared for by experienced professionals.
Our home-care services are designed to help your family maintain a sense of normalcy, while we take on the responsibility of providing exceptional care around the clock.
As life changes, so do care requirements. We continuously assess and adapt our care plans to ensure that your loved one’s evolving needs are always met.
With our flexible and responsive approach, you can be confident that our services will always be in tune with what’s best for them.
Only a small portion of carer applications are accepted into our books.
We thoroughly review each application, checking qualifications, experience, and commitment. Only those meeting our strict standards move forward.
We conduct enhanced DBS checks and verify right-to-work documents to ensure carers meet legal and safeguarding requirements.
Each carer attends a face-to-face interview where we assess soft skills, empathy and professionalism.
We evaluate care skills and knowledge, including moving, medication handling, and infection control practices.
We contact past employers to confirm reliability, performance, and other key insights into the carer’s conduct.
After selection, we ensure carers complete any new additional training to comply with our rigorous standards.
The heartfelt words of our clients reflect the difference our care makes every day.
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